Huge fan of SodaStream but ever since the PepsiCo purchase, it has been difficult to swap out the cartridge refills. Seems like they want to make the device unusable.
I’ve been complaining about this for months and now other friends have chimed in after running into the same problem.
- Shortly after PepsiCo acquired SodaStream, my nearest Best Buy stopped carrying the refill cartridges.
- Tweets and phone calls with SodaStream resolved nothing. I don’t live in a doorman building so the offer of cartridge refill pick-ups and deliveries doesn’t work for me.
SodaStream reached out to me several times and told me that they had resolved the Best Buy problem and the store was again carrying the refill cartridges – NOT TRUE!
- I ultimately found a small hardware store in the East Village that carries refills. But I have to schedule special trips to that neighborhood which makes the whole experience inconvenient and annoying.
In the meantime, friends in Miami are reporting that they’re now suddenly running into problems getting SodaStream pick-up/delivery service to their building.
Additionally, lots of complaints online about refills no longer being available e.g. from Staples, Walmart etc. PLUS – and this really sucks – an extra $8 delivery fee for pick-up/delivery service!
PepsiCo has a new CEO. Big corporate layoffs are coming. Last Friday, the company announced it will incur $2.5 billion in restructuring costs, 70% linked to severance costs. They’re also planning to close factories.
I fear SodaStream may be going down. I’m pretty sure selling refill cartridges is not nearly as profitable a business as selling sugar water – or Muscle Milk – the newest acquisition by the company.
Am I right PepsiCo?Read More >